Some washi can’t be sent standard shipping due to the width, so this little guy is to make up for the shipping costs to upgrade to tracked shipping ❤️
We do not refund or exchange items for change of mind. That being said, we have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Unfortunately, we cannot accept returns on sale items or gift cards.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You may also like
Shipped in 1-3 business days
During Sales 3-8 business days
Due to close contact isolation rules, shipping is halted and will resume Monday 2nd May.
More than 70 of your fave brands and over 2500 items in stock.
Got a question or a suggestion?
Come and chat with us over in our VIP Facebook Group or send us an email