Shipping

Shipping Information

COVID-19 Notice

While major disruptions have eased, Australia Post may still experience occasional delays. Please keep this in mind when waiting for your happy mail, as delivery timeframes are outside my control once parcels have been lodged.

Processing Times

Stickie Planning is a small, independently run business, and all orders are packed and processed personally with care.

  • Standard processing time: 10–15 business days

  • Sale periods, launches & peak times: 15–20 business days

All items listed are in stock and ready to ship unless otherwise stated. Any changes to processing times will always be communicated via the announcement bar at the top of the website.

Local Australian Shipping

All Australian orders are sent via tracked shipping to ensure your order arrives safely and can be monitored throughout its journey.

Shipping costs are calculated based on weight and size in accordance with Australia Post guidelines.

  • Tracked shipping applies to all orders

  • Untracked/standard shipping is not available

  • Tracking details will be provided once your order has been dispatched

This allows me to better assist if any issues arise during delivery and ensures peace of mind for both you and Stickie Planning.

Shipping FAQs

How long is delivery taking?

Australia

  • Standard Untracked Mail: approx. 7–15 business days

  • Standard Tracked Mail: approx. 7–10 business days

  • Express Tracked Mail: approx. 5–7 business days

International

  • Standard Tracked Mail: approx. 20 business days

  • Express Tracked Mail: approx. 14 business days

Where is my order?

Australia:
Orders may take up to 3 weeks to arrive. Parcels will only be considered missing after 4 weeks from the shipment date.

International:
Orders may take up to 20 business days to arrive and will only be considered missing after 10 weeks from the shipment date.

Please note: I’m unable to investigate the location of an order unless tracked shipping was selected at checkout.

Refunds & Replacements

As Stickie Planning stocks products from a range of independent artists and brands, replacements may not always be possible due to limited stock availability.

Refunds and/or replacements are reviewed on a case-by-case basis and are only available for orders with tracked shipping.